CRS is a powerful Active Directory Object Browser, and extensive Active Directory functionality for retrieving, searching, and filtering of all AD objects and attributes. I have used several tools to do remote support and remote control session, bu my favorite still is DameWare.ĭameWare was sold to SolarWinds (The biggest company in Network Management Tools) in 2011 and they changed some product names, like DameWare Utilities which is now DameWare Remote Support.ĭameWare Mini Remote Control still has the same name, but has now extended features and supports also remote control for Mac and Linux systems.Management of objects such as OUs (Organizational Units), Containers, Users, Groups, Contacts, Computers and shares, as well as attributes that are not available in Microsoft's MMC (ie Photos, Logos, employee ID, etc.) are all supported. The feature I love most about Mini Remote Control is that it can be remotely installed (if you have administrator rights). You can also directly set the options like start as service, automatic, manual and stop the service after your sessions is done. Once connected to your customer / user client machine you can do file transfers and hold a chat session directly from the Dameware Mini Remote Control console.

This options means that you don't have to work with a remote Notepad document to “talk” to the user on the other end. The file transfer is also faster then an explorer session.īelow are a list of Benefits and Features as mentioned on the DameWare product page.Īnd you don't have to transfer files via remote explorer session to a c$ drive.

Easy to afford with licensing based on number of IT admin users rather than number of remote computers managed.Easy-to-install, easy-to-use and easy-to-maintain remote access software.The biggest benefit of all was that the product price is based on the number of IT Admin users and not on the number of clients, wich makes it a great choice for smaller companies as well.

Dameware remote